What Can (and Can’t) Mortgage Servicers Do?

Mortgage servicers are a vital part of the home loan process. They help manage the relationship between homeowners and lenders, acting as intermediaries who handle payments and paperwork. But what exactly can they do? This article will explore what mortgage servicers can and cannot do so you can make an informed decision when it comes to your mortgage.

Mortgage servicers are responsible for collecting payments from homeowners, managing escrow accounts, handling foreclosures in cases of default, processing applications for loan modifications or refinances, responding to customer inquiries and more. In other words, they’re responsible for keeping track of everything that has to do with your mortgage loan.

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